Grand Inna Medan, Medan | Explore Room Options, Reviews & Pricing for 2025

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Key details

About the Hotel

Jl. Balai Kota No. 2, Medan, Indonesia, 20111

Grand Inna Medan, a 4-star Colonial hotel built in 1898, features Indonesia's first saltwater swimming pool and stands as a National Heritage Building. The property offers a full-service spa, wedding services, concierge assistance, and 4 meeting rooms.

Modern Comfort Rooms

The 132 air-conditioned rooms at Inna feature minibars, flat-screen satellite TVs, and laptop-friendly workspaces. Each unit includes a seating area, marble floors, and city or pool views.

Indonesian Dining Options

The on-site Deli Coffee Shop serves Indonesian specialties and international cuisine. Guests can enjoy meals at the restaurant or refreshments at the bar/lounge and poolside bar.

Business And Leisure

Grand Inna Medan provides a 24-hour business center with complimentary newspapers. The outdoor pool and spa offer massage services for post-work relaxation.

Central City Location

Located on Jalan Balai Kota, the hotel is 0.2 miles from central Medan and 18.5 miles from Kuala Namu International Airport. The property provides convenient access to Medan Mall, Sun Plaza, and Lapangan Merdeka.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room

Max:

2 persons

325 sq. feet

Bed options:

2 Single beds

Pool view

Shower

Air conditioning

room details

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Deluxe King Room

Max:

2 persons

305 sq. feet

Bed options:

2 Single beds

Pool view

Shower

Air conditioning

room details

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King Suite

Max:

2 persons

755 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Bathtub

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Available transportation options

City Center

Medan2000 ft

Airports

Kuala Namu International (kno) 17.7 mi

Train

Medan Train Station1400 ft

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Charming Saltwater Pool

I thoroughly enjoyed swimming in the saltwater pool during my stay. The temperature was perfect, and it was good to see so many guests enjoying the water in the evening. The pool area was inviting, although I wish there were more plants around to enhance the ambiance.

Wendy123. USA, 2024-05-15Read full review on

Comfortable Royal Deluxe Room

My experience in the Royal Deluxe room was quite pleasant, with a comfortable bed that ensured a restful night's sleep. While the room was clean, I did notice that the furnishings were a bit dated and could use a refresh. A coat of paint would do wonders!

Kelly456. Canada, 2024-07-20Read full review on

Delicious Breakfast Buffet

The breakfast buffet was a good experience, offering a good variety of options to start the day right. I appreciated the quality of the food, although I would have loved more information about the dishes, as the staff had limited English. Nevertheless, it was a great way to fuel up for a busy day!

William789. Australia, 2024-08-10Read full review on

Relaxing Karaoke Experience

During my stay, I was delighted to find that the hotel offered a karaoke bar for entertainment. Although it had recently changed locations within the hotel, it added a fun and lively atmosphere that enhanced our evenings, making it a perfect way to unwind.

John321. UK, 2024-09-05Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Elevator

Guest Parking

Electric kettle
Dryer

Services

Room service
Housekeeping
Laundry

Dining

Restaurant
Poolside snack bar

Business

Meeting/ Banquet facilities

Spa & Leisure

Saltwater pool

Room features

Air conditioning
Sitting area
Dressing area
Tea and coffee facilities
Dining table

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Location

Jl. Balai Kota No. 2, Medan, Indonesia, 20111

Map view

Jl. Balai Kota No. 2, Medan, Indonesia, 20111

City landmarks

Jalan Sultan Ma'moen Al Rasyid No.66

Istana Maimun

1.3 mi

Jl. Jenderal Ahmad Yani No.105

Tjong A Fie Mansion

2500 ft

Shopping Area

Medan Mall

5300 ft

Jln. Perniagaan

Pajak Ikan

2200 ft

Museums

Museum Perjuangan TNI

2900 ft

Jalan Stasiun Kereta Api

Pajak Ikan Lama Medan

2100 ft

Jl. Teuku Umar no. 18

Shri Mariamman Temple

3400 ft

Jl Masjid Raya

Medan Grand Mosque

1.3 mi

Rumah Rih

Lake Linting

4300 ft

Jl. Padang Golf CBD Polonia

Wonders Water World

3800 ft

Mall

Sun Plaza

5000 ft

Shopping Area

Grand Palladium Mall

2300 ft

Shopping Area

Center Point Mall

2900 ft

Museums

The Heritage

2200 ft

Mall

Lippo Plaza

2100 ft

Jl. Imam Bonjol J A T I

Taman Ahmad Yani

5200 ft

Hutan Kota Taman Beringin

1.3 mi

Museums

Rahmat International Wildlife Museum & Gallery

1.5 mi

Mosque

Mesjid Raya

1.3 mi

Kesawan

Gedung Kantor Dinas Kebudayaan dan Pariwisata Provinsi Sumatera Utara

2500 ft

Jl. Pemuda No.13

Sumatran Numismatic Museum

3900 ft

Pagoda

Vihara Setia Budi

2900 ft

Jl. Pengadilan Petisah Tengah

Lapangan Benteng

2700 ft

Pagoda

Gunung Timur Temple

1.1 mi

Jl. Kapten Maulana Lubis

Tugu Guru Patimpus

3300 ft

Nearby

Jln. H M. Yoni no. 51

Museum Gedung Arca

1600 ft

Jl. Balaikota No.2

Old City Hall

500 ft

Lapangan Merdeka

1600 ft

Kesawan

Gang Bengkok Old Mosque

2000 ft

Bridges

Jembatan Titi Gantung

2000 ft

Restaurants

Ji Long Chinese Restaurant

700 ft

Jl. Balai Kota no. 1 Grand Aston Cityhall Hotel

Tenda Nelayan

700 ft

Jln. Balam Merdeka Walk

Magal Korean BBQ Medan

1400 ft

Jl. Zainul Arifin No. 122a

Apek Cafe

1900 ft

Jl. Hindu No.110 Kesawan

Healymacs irish bar and restaraunt

2800 ft

Blok m15-16 Jln. Timor Centre Point Business Park

Warung Apek

1900 ft

Jl. Hindu no. 37

Bihun Bebek Kumango

1600 ft

Jln. Kumango no. 15

Tip Top Restaurant

2900 ft

Jl Ahmad Yani 92

Reviews and Ratings

Feedback from previous guests about their experience.

80%

enjoyed the hotel and would happily return

Clean and spacious rooms

Great city center location

Service charge confusion

Limited dining options

8.0/10

Great

Rooms

7.8

Location

9.8

Service

7.6

Dining

5.5

Valerie

United States of America, February 2025

9.0/10

I had a wonderful first experience in Medan, thanks to this hotel located right in the city's heart. The clean rooms made my stay comfortable, and the city view was a nice bonus. The staff was exceptionally helpful, and the price was very reasonable for the quality offered. However, I didn't find much information regarding dining options or facilities.

Rooms

9.0

The room was big and clean, with a superb bed that made my stay very comfortable. I loved having a view overlooking the Merdeka Walk.

Service

8.0

The staff was friendly and did their best to assist me throughout my stay.

Location

10.0

Being so close to the Medan train station was very convenient, and I could easily explore nearby attractions. It felt strategic and allowed me easy access to places nearby.

Dining

Facilities

Alex

United States of America, January 2025

7.8/10

My stay at the hotel was quite pleasant overall. It's ideally situated in the heart of Medan, making it super convenient for exploring the city. The room was clean, and I liked the city view, but it faced the street, which made it a bit noisy at times. The staff were really helpful and attentive, which made my experience more enjoyable. I found the price to be reasonable for what I received, but there is definitely room for improvement in some areas.

Rooms

7.0

The room was clean and had a nice view over the city, but it also faced the road, which could be noisy due to traffic and nearby mosques.

Service

9.0

The service was very hospitable, and the staff were polite and helpful throughout my stay, ensuring I had what I needed.

Location

10.0

The location is fantastic! It’s a short walk to the train station and several dining options. I loved being so close to the city's main attractions.

Dining

6.0

I found the dining options to be just okay; it didn't quite justify the price, but it was acceptable for convenience.

Facilities

7.0

The facilities were adequate, but nothing particularly stood out; it had the basics covered.

Diane

United States of America, December 2024

6.8/10

My stay at the hotel was overall positive thanks to its prime location in the city center, making it easy to explore. The room was clean and spacious, although I encountered some cleanliness issues during my second stay. The staff was generally helpful, but not always the friendliest. The reasonable pricing added to the experience, even with a few drawbacks.

Rooms

7.0

The rooms are spacious and good for short stays, but my experience varied as the cleanliness wasn't consistent; I noticed stained sheets on my second visit.

Service

6.0

Service at the hotel included basic housekeeping, but I felt like the staff could have been more welcoming and attentive during my stay.

Location

9.0

Being in the heart of the city was incredibly convenient, with the Medan train station and various attractions within walking distance.

Dining

5.0

Dining options were average; I didn't find the food to be worth the price I paid during my meals.

Facilities

7.0

The hotel had standard facilities but could use some improvement in maintaining cleanliness in the dining area.

Marc

United States of America, October 2024

8.6/10

I had a great first experience in Medan, thanks to this hotel. It’s conveniently located right in the heart of the city, making it easy to explore everything around. The staff was genuinely helpful, and the value for the price was decent. However, I did notice that the rooms could use some updates and improvements.

Rooms

7.0

The room was clean and offered a nice view over the town square, but it felt a bit dated and could benefit from some refurbishment.

Service

9.0

The staff were very hospitable and attentive, always ready to assist with any needs I had during my stay.

Location

10.0

The hotel is centrally located, close to Medan train station and within walking distance to shopping areas like Center Point.

Dining

Facilities

Alexandra

United States of America, October 2024

8.4/10

My stay in Medan was great thanks to this hotel. It’s perfectly placed in the city center, making it super convenient for exploring. The cleanliness of the rooms and helpful staff were definite highlights. However, I felt there were some issues with the service trying to charge for smoking without any clear evidence, which was frustrating. Overall, it offers good value for the price.

Rooms

9.0

The room was clean and spacious, offering a nice view of the busy road and city. It was comfortable, making my short stay easy, especially as it had good Wi-Fi coverage.

Service

6.0

Most of the staff was really helpful, taking care of the food service, but I had a negative experience when they tried to charge me for smoking in the room without any evidence.

Location

10.0

The hotel is in a strategic spot right at the heart of the city, close to the train station, cafes, and great places to eat within walking distance.

Dining

Facilities

Clean and spacious rooms

Service charge confusion